Jobs
Before applying, please do some basic research about our products, our brand, and our values to see if these potential job opportunities align with your interests and values. Please be thoughtful in your application and include a cover letter that touches upon the following: Why are you a great fit for this role? How is your previous experience relevant? Why would you like to be a part of our team?
Seasonal Customer Service & Studio Assistant
Job Summary: Seasonal Customer Service & Studio Assistant
Hereafter is searching for a Seasonal Customer Service & Studio Assistant to join our team. We have an opening for a seasonal, part-time role. This is an entry-level customer service and fulfillment focused role fit for someone with great attention to detail and a desire to join a small team where their contribution will make an impact. This position serves the mission of the business by being part of the team that physically creates and fulfills all our products from beginning to end. Our ideal candidate is excited to work in the gift and stationery industry, is eager to learn, and wants an opportunity to grow with a small, creative business.
Responsibilities & Duties
- Retail: Assist with all aspects of retail sales
- Customer Service: replying to customer service inquiries with warmth, excellent communication skills and professionalism
- Feedback: responding to and managing customer feedback and reviews across various retail channels
- Retail fulfillment and working with production associates for the accurate fulfillment of retail orders, ensuring they are processed and shipped in a timely manner
- Assisting with retail sales channels upkeep
- Wholesale: Assist with wholesale customer service and sales fulfillment
- Operations: Assisting with end-to-end production, from operating our laser cutter to assembling and packaging products as needed
Qualifications & Skills
- Previous customer-facing experience preferred
- Some working knowledge of Adobe Illustrator preferred
- Highly organized with strong attention to detail.
- Deep desire to learn and grow.
- Excellent communication skills.
- Ability to take direction and learn quickly.
- Adaptable and flexible.
- Positive energy and outlook.
- Self-motivated to perform well and be an integral part of the team.
- Ability to stay focused while performing repetitive tasks for long periods of time.
- Wants to work in a creative environment (even though this is a sales & operations role, not a creative role)
Additional Details
- Location: Torrance, CA (~30 min drive from Downtown Los Angeles, ~20 min drive from Downtown Long Beach).
- Job Type: Seasonal part-time (from July through January). Potential to extend hours depending on the candidate’s skills and performance.
- Compensation: $20-24/hour depending on experience
- Timeline: ASAP
- Contact: Email yvonne@hereafter.la with resume AND cover letter with subject line: Job Inquiry - Seasonal Customer Service & Studio Assistant
